Who we are

Marco is not only the host of the hotel – he is also a passionate chef and gladly whips up culinary masterpieces for his guests! With a keen eye, he oversees and directs the work in the kitchen, constantly bringing fresh ideas to our cuisine. Homemade food is his top priority. He treats the precious ingredients with great care and awareness, discovers new combinations, is bursting with innovation and creativity, and serves the best cuisine that Gröden and South Tyrol have to offer. His motto for a carefree holiday: “We always have more solutions than challenges.”

Dagmar is the aesthete at Hotel Cristallo. She loves clean lines and simplicity in design, which bring a sense of calm to the eye. She not only has an eye for detail but also thinks about the future. She often gives her husband Marco a run for his money. She’s the creative driver and doer who adds a breath of fresh air to the hotel. To ensure that everyone feels comfortable in the small, charming mountain hotel, Dagmar always has an open ear to listen to your concerns and those of the staff. You can always count on Dagmar – in the office, Dagmar keeps everything under control, and in every other respect she’s a woman of action who steps in wherever help is needed. Dagmar has never shied away from setting herself ambitious goals – and she always pursues them with passion and perseverance. This is also reflected in her motto: “Only those who know their goal will find the way.”

Come on in! From your morning coffee to a quick snack between meals, right through to a fine glass of wine or a cocktail in the evening: in our bar and in the cosy lounge in the conservatory, you’re always in the right place.

Because perhaps it will be the best day of your life! To make sure that your room shines in all its glory every single day during your holiday, our housekeeping staff and our caretaker are hard at work: They make sure that your room is tidy and the facilities are in perfect order.

The secret ingredient is passion! And you will find plenty of that in our kitchen crew. With genuine, skilful hands and a flair for local produce, they put the finishing touches on our local specialities and prepare your favourite dishes for you – down-to-earth and authentic. And by the time you come to Hotel Cristallo for the second time, at the latest, we will know exactly what tantalises your taste buds.

What makes for really good service? The personal connection you feel. Our service staff pay special attention to this. With kindness and sincerity, they take care of you at breakfast and dinner and are happy to share their favourite dishes and recommendations with you.